bug.report               package:utils               R Documentation

Send a Bug Report

Description:

     Invokes an editor to write a bug report and optionally mail it to
     the automated r-bugs repository at r-bugs@r-project.org.  Some
     standard information on the current version and configuration of R
     are included automatically.

Usage:

     bug.report(subject = "",
                ccaddress = Sys.getenv("USER"),
                method = getOption("mailer"),
                address = "r-bugs@r-project.org",
                file = "R.bug.report")

Arguments:

 subject: Subject of the email. Please do not use single quotes (''')
          in the subject! File separate bug reports for multiple bugs

ccaddress: Optional email address for copies (default is current user).
           Use 'ccaddress = FALSE' for no copies.

  method: Submission method, one of '"mailx"', '"gnudoit"', '"none"',
          or '"ess"'.

 address: Recipient's email address.

    file: File to use for setting up the email (or storing it when
          method is '"none"' or sending mail fails).

Details:

     Currently direct submission of bug reports works only on Unix
     systems. If the submission method is '"mailx"', then the default
     editor is used to write the bug report. Which editor is used can
     be controlled using 'options', type 'getOption("editor")' to see
     what editor is currently defined. Please use the help pages of the
     respective editor for details of usage. After saving the bug
     report (in the temporary file opened) and exiting the editor the
     report is mailed using a Unix command line mail utility such as
     'mailx'.  A copy of the mail is sent to the current user.

     If method is '"gnudoit"', then an emacs mail buffer is opened and
     used for sending the email.

     If method is '"none"' or 'NULL' (and in every case on Windows
     systems), then only an editor is opened to help writing the bug
     report.  The report can then be copied to your favorite email
     program and be sent to the r-bugs list.

     If method is '"ess"' the body of the mail is simply sent to
     stdout.

Value:

     Nothing useful.

When is there a bug?:

     If R executes an illegal instruction, or dies with an operating
     system error message that indicates a problem in the program (as
     opposed to something like "disk full"), then it is certainly a
     bug.

     Taking forever to complete a command can be a bug, but you must
     make certain that it was really R's fault.  Some commands simply
     take a long time.  If the input was such that you KNOW it should
     have been processed quickly, report a bug.  If you don't know
     whether the command should take a long time, find out by looking
     in the manual or by asking for assistance.

     If a command you are familiar with causes an R error message in a
     case where its usual definition ought to be reasonable, it is
     probably a bug.  If a command does the wrong thing, that is a bug.
      But be sure you know for certain what it ought to have done.  If
     you aren't familiar with the command, or don't know for certain
     how the command is supposed to work, then it might actually be
     working right.  Rather than jumping to conclusions, show the
     problem to someone who knows for certain.

     Finally, a command's intended definition may not be best for
     statistical analysis.  This is a very important sort of problem,
     but it is also a matter of judgement.  Also, it is easy to come to
     such a conclusion out of ignorance of some of the existing
     features.  It is probably best not to complain about such a
     problem until you have checked the documentation in the usual
     ways, feel confident that you understand it, and know for certain
     that what you want is not available. The mailing list
     'r-devel@r-project.org' is a better place for discussions of this
     sort than the bug list.

     If you are not sure what the command is supposed to do after a
     careful reading of the manual this indicates a bug in the manual. 
     The manual's job is to make everything clear.  It is just as
     important to report documentation bugs as program bugs.

     If the online argument list of a function disagrees with the
     manual, one of them must be wrong, so report the bug.

How to report a bug:

     When you decide that there is a bug, it is important to report it
     and to report it in a way which is useful.  What is most useful is
     an exact description of what commands you type, from when you
     start R until the problem happens.  Always include the version of
     R, machine, and operating system that you are using; type
     'version' in R to print this.  To help us keep track of which bugs
     have been fixed and which are still open please send a separate
     report for each bug.

     The most important principle in reporting a bug is to report
     FACTS, not hypotheses or categorizations.  It is always easier to
     report the facts, but people seem to prefer to strain to posit
     explanations and report them instead.  If the explanations are
     based on guesses about how R is implemented, they will be useless;
     we will have to try to figure out what the facts must have been to
     lead to such speculations.  Sometimes this is impossible.  But in
     any case, it is unnecessary work for us.

     For example, suppose that on a data set which you know to be quite
     large the command 'data.frame(x, y, z, monday, tuesday)' never
     returns.  Do not report that 'data.frame()' fails for large data
     sets.  Perhaps it fails when a variable name is a day of the week.
      If this is so then when we got your report we would try out the
     'data.frame()' command on a large data set, probably with no day
     of the week variable name, and not see any problem. There is no
     way in the world that we could guess that we should try a day of
     the week variable name.

     Or perhaps the command fails because the last command you used was
     a '[' method that had a bug causing R's internal data structures
     to be corrupted and making the 'data.frame()' command fail from
     then on.  This is why we need to know what other commands you have
     typed (or read from your startup file).

     It is very useful to try and find simple examples that produce
     apparently the same bug, and somewhat useful to find simple
     examples that might be expected to produce the bug but actually do
     not.  If you want to debug the problem and find exactly what
     caused it, that is wonderful.  You should still report the facts
     as well as any explanations or solutions.

     Invoking R with the '--vanilla' option may help in isolating a
     bug.  This ensures that the site profile and saved data files are
     not read.

     A bug report can be generated using the 'bug.report()' function. 
     This automatically includes the version information and sends the
     bug to the correct address.  Alternatively the bug report can be
     emailed to r-bugs@r-project.org or submitted to the Web page at
     <URL: http://bugs.r-project.org>.

     Bug reports on *contributed packages* should be sent to the
     package maintainer rather than to r-bugs.

Author(s):

     This help page is adapted from the Emacs manual and the R FAQ

See Also:

     R FAQ, also 'sessionInfo()' from which you may add to the bug
     report.

