# Reporting Bugs in libsndfile

Before even attempting to report a bug in libsndfile please make sure you have read the Frequently Asked Questions. If you are having a problem writing code using libsndfile make sure you read the Application Programming Interface documentation.

That said, I am interested in finding and fixing all genuine bugs in libsndfile. Bugs I want to fix include any of the following problems (and probably others) :

- Compilation problems on new platforms.
- Errors being detected during the `make check' process.
- Segmentation faults occuring inside libsndfile.
- libsndfile hanging when opening a file.
- Supported sound file types being incorrectly read or written.
- Omissions, errors or spelling mistakes in the documentation.

When submitting a bug report you must include :

- Your system (CPU and memory size should be enough).
- The operating system you are using.
- Whether you are using a package provided by your distribution or you compiled it youself.
- If you compiled it yourself, the compiler you are using. (Also make sure to run 'make check'.)
- A description of the problem.
- Information generated by the sndfile-info program (see next paragraph).
- If you are having problems with sndfile-play and ALSA on Linux, I will need information about your kernel, ALSA version, compiler version, whether you compiled the kernel/ALSA your self or installed from a package etc.

If libsndfile compiles and installs correctly but has difficulty reading a particular file or type of file you should run the sndfile-info program (from the examples directory of the libsndfile distribution) on the file. See here for an example of the use of the sndfile-info program.

Please do not send me a sound file which fails to open under libsndfile unless I specifically ask you to. The above information should usually suffice for most problems.

Once you have the above information you should submit a ticket on the libsnfile github issue tracker.