<page xmlns="http://projectmallard.org/1.0/"
      xmlns:its="http://www.w3.org/2005/11/its"
      type="topic" style="task"
      id="prob-previews">

  <info>
    <link type="guide" xref="index#question" />
    <revision pkgversion="3.5.90" date="2012-09-05" status="review"/>
    <revision pkgversion="3.12" date="2014-03-16" status="review"/>

    <credit type="author copyright">
      <name>Julita Inca</name>
      <email its:translate="no">yrazes@gmail.com</email>
      <years>2012</years>
    </credit>
    <credit type="editor">
      <name>Michael Hill</name>
      <email its:translate="no">mdhillca@gmail.com</email>
      <years>2012</years>
    </credit>
    <credit type="editor">
      <name>Ekaterina Gerasimova</name>
      <email its:translate="no">kittykat3756@gmail.com</email>
      <years>2014</years>
    </credit>

    <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude"/>

    <desc>You can only preview files stored locally, on Google Drive or
    ownCloud.</desc>
  </info>

  <title>Why do some files not have previews?</title>

  <comment>
    <cite date="2012-02-20" href="mailto:yrazes@gmail.com">Julita Inca</cite>
    <p>This topic is going to explain why there aren't thumbnails for documents
    stored remotely</p>
  </comment>

  <p>When you open <app>Documents</app>, a preview thumbnail is displayed for
  documents that are stored locally, on <em>Google Drive</em> or
  <em>ownCloud</em>. Those stored in <em>OneDrive</em> show as missing (or
  blank) preview thumbnails.</p>

  <p>If you download a <em>OneDrive</em> document to local storage through the
  web interface, a thumbnail will be generated.</p>

  <note style="important">
    <p>The local copy of a document downloaded from an online account will lose
    its ability to be updated online. If you want to continue to edit it
    online, it is better not to download it.</p>
  </note>

</page>
