# HUAWEI-UPS2000(8)

## NAME

huawei-ups2000 - Driver for Huawei UPS2000 (1kVA-3kVA) UPS with USB or RS-232 serial Modbus connection.

## SYNOPSIS

huawei-ups2000 -h

huawei-ups2000 -a DEVICE_NAME [OPTIONS]

Note | This man page only documents the hardware-specific features of the huawei-ups2000 driver. For information about the core driver, see nutupsdrv(8).

## SUPPORTED HARDWARE

This driver supports Huawei UPS2000 series, online (double conversion) UPS with the following characteristics.

1. Output power: 1 kVA to 3 kVA (higher power models are unsupported).

2. Connection: USB or RS-232 (for most UPS models, USB is only supported on Linux 5.12 and newer kernels, but there are exceptions, read the section Cabling carefully).

The UPS2000 series has two variants: UPS2000-A with a tower chassis, and UPS2000-G with a rack-mount chassis. Within these two variants, there are also two sub-variants: a standard runtime model powered by an internal battery pack denoted by an "S" suffix, and a long runtime model powered by an external battery pack denoted by an "L" suffix.

All of these models should be equally supported, but more testers are needed. Currently, it has been tested on the following models.

- UPS2000-A-1KTTS (firmware: UPS2000A, V2R1C1SPC40, P1.0-D1.0)

- UPS2000-A-1KTTS (firmware: UPS2000A, V2R1C1SPC50, P1.0-D1.0)

- UPS2000-A-2KTTS (firmware: UPS2000A, V2R1C1SPC50, P1.0-D1.0)

- UPS2000-G-1KRTS (firmware: UPS2000A, V2R1C1SPC40, P1.0-D1.0)

- UPS2000-G-1KRTS (firmware: UPS2000G, V2R1C1SPC50, P1.0-D1.0)

- UPS2000-G-3KRTS (firmware: UPS2000A, V2R1C1SPC40, P1.0-D1.0)

- UPS2000-G-3KRTS (firmware: UPS2000G, V2R1C1SPC50, P1.0-D1.0)

- UPS2000-G-3KRTL (firmware: UPS2000A, V2R1C1SPC40, P1.0-D1.0)

If your model is not in the list, we encourage you to report successful or unsuccessful results to the bug tracker or the mailing list. Make sure to include the full model number of your UPS manually in your report, because many units only report themselves as "UPS2000-A" regardless of their models, including the G series.

As of 2022, there is also a new hardware variant with a WCH CH341 USB-to-serial chip instead of a MaxLinear/Exar RX21V1410 chip and reports itself as "UPS2000G". Driver support has been added since v0.03.

huawei-ups2000 uses the libmodbus project, for Modbus implementation.

## CABLING

The UPS has a USB port and a RS-232 port. Both are supported, but on most UPS models, USB is only usable on Linux 5.12 and later, via the xr_serial kernel module. But for the newer hardware variant with a WCH CH341 chip, it should have better compatibility via the ch341 kernel module. See subsection USB for details. On the other hand, RS-232 is always supported on all operating systems.

Only one port can be used at a time. When USB is used, RS-232 should be unplugged from the UPS, and vice versa. Further, optional adapter cards, such as RS-485 or SNMP, are not supported. They should be removed from the UPS.

Because the UPS port can be unresponsive under certain circumstances, it’s recommended to power cycle your UPS after making a cabling change, especially after changing the port type. That is, turn off the UPS power output via the front panel, then unplug the UPS from line power input. Wait for the LCD screen to go black. Finally reconnect line power and restart your UPS.

### USB

The USB port on the UPS2000 is originally powered by a MaxLinear/Exar RX21V1410 USB-to-serial converter chip, it’s only supported by Linux 5.12 or newer, via the xr_serial kernel module. Its lsusb report is:

    04e2:1410 Exar Corp. XR21V1410 USB-UART IC

However, a recent hardware variant switched to the WCH CH341 serial chip:

    1a86:5523 QinHeng Electronics CH341 in serial mode, usb to serial port converter

If your unit has a WCH CH341 chip (likely only found in units made after 2022), when the UPS2000 is connected via USB, you should see the following logs in dmesg.

    ch341 2-1.2:1.0: ch341-uart converter detected
    usb 2-1.2: ch341-uart converter now attached to ttyUSB0

If so, you should be able to proceed without worrying about kernel compatibility. This CH341 chip has been around for a decade and should be compatible with your system.

On the other hand, if your unit has a MaxLinear/Exar XR21V1410 chip, like most users do, when the UPS2000 is connected via USB to a supported Linux system, you should see the following logs in dmesg.

    xr_serial 1-1.2:1.1: xr_serial converter detected
    usb 1-1.2: xr_serial converter now attached to ttyUSB0

The driver must be xr_serial. If your system doesn’t have the necessary device driver, you will get this message instead:

    cdc_acm 1-1.2:1.0: ttyACM0: USB ACM device

The generic driver cdc_acm is incompatible and cannot be used. You should upgrade your Linux kernel to Linux 5.12 or newer.

Warning | On an unsupported system, the XR21V1410 USB device can still be recognized as a USB ACM device, but communication is impossible, please don’t waste your time on cdc_acm.

If you’re already running on Linux 5.12 or newer kernels, but still cannot see the xr_serial driver, it means the driver is not enabled in your kernel build. If you’re a regular user, you should file a bug report to your Linux distro maintainers and ask them to enable xr_serial (kernel option `CONFIG_USB_SERIAL_XR`).

When upgrading the Linux kernel isn’t an option, or when you are using another operating system (e.g. FreeBSD), RS-232 must be used. Even for CH341 users, one can try this option if USB somehow refuses to work.

### RS-232

RS-232 is supported on all operating systems, either via a built-in serial port on your computer, or by using an external USB-to-RS-232 converter. If you plan to use an USB-to-RS-232 converter, make sure it’s supported by your operating system.

## INSTALLATION

This driver may be not built by default. You can build it by installing libmodbus (with development packages) and running

    configure --with-serial=yes --with-modbus=yes

You also need to give proper (R/W) permissions on the local serial device file to allow the NUT driver run-time user to access it. This may need additional setup for start-up scripting, udev or upower rules, to apply the rights on every boot — especially if your device nodes are tracked by a virtual filesystem.

For example, a USB-to-serial converter can be identified as `/dev/ttyACM0` or `/dev/ttyUSB0` on Linux, or `/dev/ttyU0` on FreeBSD (note the capital "U"). A built-in serial port can be identified as `/dev/ttyS0` on Linux or one of `/dev/cua*` names on FreeBSD.

## EXTRA ARGUMENTS

This driver supports the following optional settings in the ups.conf(5) file:

offdelay=value

  Time to wait before shutting down the UPS (seconds), acceptable range is 6 seconds (0.1 minutes) to 5940 seconds (99 minutes). Defaults to 60 seconds. Must be a multiple of 6 seconds. To ensure your system has adequate time to shut down after a power failure, it’s highly recommended to adjust offdelay.

rebootdelay=value

  Time to wait before rebooting the UPS (seconds), acceptable range is 6 seconds (0.1 minutes) to 5940 seconds (99 minutes). Defaults to 60 seconds. Must be a multiple of 6 seconds. This is used by the shutdown.reboot.graceful instant command. If you’ve adjusted offdelay, you should also adjust rebootdelay.

ondelay=value

  Time to wait before switching on the UPS (seconds), acceptable range is 60 seconds (1 minutes) to 5940 seconds (99 minutes). Defaults to 60 seconds. Must be a multiple of 60 seconds (not 6 seconds). You don’t need to adjust this delay unless you have special requirements.

Note | Due to hardware limitation, in this driver, ondelay is respected only when line power is available. If a power failure has occurred, the UPS and the load is always immediately switched on, as soon (or as late) as line power is restored.

## INSTANT COMMANDS

This driver supports some instant commands (see upscmd(8)):

shutdown.stayoff

  After an offdelay, turn off the load. When line power is back, remain off.

shutdown.return

  After an offdelay, turn off the load. When line power is back, turn on the load, possibly after an ondelay.

Note

Normally, the load is turned on as soon as line power is back. But if line power is never lost, or has came back unexpectedly in the middle of an ongoing shutdown (an undesirable "power race" condition that many entry-level products on the market fail to recover from), the load is turned on after an ondelay. Thus, UPS2000 is unaffected by a power race, the load is guaranteed to always restart.

shutdown.reboot

  Like shutdown.return, except that the load is turned off immediately (6 seconds in this implementation).

shutdown.reboot.graceful

  Like shutdown.return, except that the load is turned off after a rebootdelay, not an offdelay.

beeper.enable

  Enable the UPS beeper.

beeper.disable

  Disable the UPS beeper.

beeper.toggle

  Toggle the UPS beeper.

bypass.start

  Put the UPS in bypass mode. Use with caution. It exposes your equipment to unregulated line power and provides no protection from power failures. Also, the UPS may shut down whenever the bypass input voltage is out of the nominal range. As a warning, the UPS beeps once every 10 seconds in bypass mode.

Note | The driver has a basic foolproof mechanism. If the bypass input is already abnormal due to a power failure, the driver refuses to enter bypass mode by aborting the command and logging an error. However, it offers no protection after the UPS has entered (or in the middle of entering) bypass mode. Thus, again, use with caution.

bypass.stop

  Put the UPS out of bypass mode.

load.on

  Turn on the load immediately.

load.off

  Turn off the load immediately. Use with caution, everything on the UPS will lost power.

test.battery.start.quick

  Perform a short battery test.

test.battery.start.deep

  Perform a long battery test.

test.battery.stop

  Stop a running battery test.

## VARIABLES

This driver supports some writable runtime variables (see upsrw(8)):

ups.beeper.status

  Enable or disable the UPS beeper, disabled or enabled.

Note | The beeper can only be disabled completely, it cannot be temporally muted until the next alarm, but the option muted is also accepted for convenience, muted is treated as an alias of disabled.

ups.delay.shutdown

  Seconds to wait after shutdown with delay command. It’s the runtime equivalent of offdelay. See description of offdelay.

ups.delay.reboot

  Seconds to wait before rebooting the UPS, it’s the runtime equivalent of rebootdelay. See description of rebootdelay.

ups.delay.start

  Seconds to wait before restarting the load, it’s the runtime equivalent of ondelay. See description of ondelay.

## KNOWN ISSUES AND BUGS

### Battery status has a non-fatal read failure

It’s usually harmless and can be safely ignored. It’s only logged for informative purposes (LOG_INFO), not as a warning or error.

### Data stale

Under certain circumstances, some registers can return invalid values and trigger a "data stale" error. Once a data stale error has occurred, you should see error messages similar to the example below in the system log.

    huawei-ups2000: register 2002 has invalid value a000,
    upsd: Data for UPS [huawei] is stale - check driver
    upsd: UPS [huawei] data is no longer stale

So far all known problems have been fixed by the author, but an unknown one cannot be ruled out. If you have encountered "data stale" problems during normal uses, please file a bug report with full logs attached.

Before troubleshooting or reporting a problem, it’s important to check your dmesg log for USB connect and disconnect events to avoid wasting time on the NUT driver when the actual problem is USB.

For example, if someone yanks the cable out of the USB port, or if a new USB device is plugged into a USB host/hub that is struggling to power its ports (common on single-board computers like Raspberry Pi), or if you have flaky cabling or EMI noise, due to all these and similar reasons the serial converter can get disconnected from USB, at least briefly.

This creates a permanent data stale situation, and the driver must be restarted (plugging the USB back won’t fix it, since the driver is still using the nonexistent serial device, if the system kernel initializes a new device driver instance internally).

These USB problems usually have nothing to do with NUT. If it’s the case, you should solve the underlying USB problem — check the cable, check the converter, try a powered USB hub, try a full-speed USB isolator, etc.

### Serial port becomes unresponsive

Some malformed commands are known to lock up the serial port (including USB, which is a USB-to-serial device). Upon receiving them, UPS2000 stops all serial communications. The result is a completely unresponsive UPS, regardless of what you do — restarting NUT, rebooting the computer — can not restore connectivity, as if someone has unplugged the RS-232 cable.

To recover, simply power cycle the UPS: Turn off the UPS output via the front panel, then unplug the UPS from line power. Wait for the LCD front screen to go black. Finally reconnect line power and restart your UPS.

That being said, a serial port lockup is unlikely to happen. To our best knowledge, this driver never sends malformed commands to the UPS (it was only a problem during early development). Furthermore, due to a CRC checksum, they’re unlikely to be accidentally generated.

Still, we recommend to power cycle your UPS after making a cabling change, especially after changing from RS-485/USB to RS-232, just to ensure the UPS selects the correct communication interface. Also, if you have discovered a reproducible serial port lockup problem, it can be a previously unknown bug, so please make sure to file a bug report.

### USB chip (MaxLinear/Exar RX21V1410) is unsupported

As previously stated, only RS-232 is supported on all systems. On most UPS units, the USB chip RX21V1410 is used, and it requires a device-specific driver xr_serial, which is only available on Linux 5.12 and newer kernels.

On an unsupported system, the USB device can still be recognized as a USB ACM device, but in reality, communication is impossible. It can only be fixed by implementing a driver for your system, nothing can be done within NUT. Please use the RS-232 port instead.

Alternatively, if your unit has a WCH CH341 chip (likely only found in units made after 2022), it should have better compatibility.

See the previous section Cabling for more information.

Finally, in the unlike scenario that you are using NUT on Microsoft Windows, you should be able to install the USB device driver following the steps in the Huawei UPS2000 (1 kVA-3 kVA) Modbus Protocol Development Guide.

## AUTHOR

Yifeng Li <tomli@tomli.me>

## SEE ALSO

### The core driver:

nutupsdrv(8)

### Internet resources:

- The NUT (Network UPS Tools) home page: https://www.networkupstools.org/historic/v2.8.4/

- Huawei UPS2000-A (1 kVA-3 kVA) User Manual: https://support.huawei.com/enterprise/en/doc/EDOC1000084260

- Huawei UPS2000 (1 kVA-3 kVA) Modbus Protocol Development Guide: https://support.huawei.com/enterprise/en/doc/EDOC1000110696

- libmodbus home page: http://libmodbus.org